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Rulai adds domain expertise in CX and Contact Centers

Rulai, Inc. the only provider of a 3rd Generation chatbot solution that gives customer experience designers a simple […]

How Bloomberg Chose Rulai as a Startup Winner

A few months ago, Bloomberg published its list of the “50 Most Promising Startups You’ve Never […]

Aragon Research Selects Rulai as a “Hot Vendor in AI Chatbots”

AI chatbots are poised to rapidly expand across the enterprise. Their importance to the enterprise cannot […]

The Secret to Creating AI Chatbots That Solve Real Business Problems

As AI chatbots continue to grow in popularity, there’s a lot of hype about their expansion […]

Technology is Automating White-Collar Jobs – Rulai’s AI Chatbot Made CB Insights’ Top 40 List

Recently, CB Insights published its State of Automation Report. We’re proud to announce that Rulai was […]

The Dangers of Letting Big Tech Control AI

Rulai CEO Roger Jin recently wrote a guest article on VentureBeat. He discusses the growing democratization […]

Can Artificial Intelligence Improve Customer Service? 3 Metrics to Watch

Thanks to technology, customer service is a highly measurable activity that generates an incredible amount of […]

Why You Need an AI Chatbot That Can ‘Talk’ to Your Customers

From live customer service agents to chatbots Over the past few years, advances in voice processing […]

[Video] Will AI Chatbots Replace Contact Center Agents?

Right now there’s a lot of media hype about AI chatbots. If you believe everything you […]

The Future of Exceptional CX: Rulai’s Interview with CRMXchange at ICMI Conference

A few weeks ago, Rulai attended the 2017 ICMI Contact Center Expo in Orlando, FL, focused […]